Peblar Help Centre
Life happens and so do incidents. We’re happy to help
Frequently asked questions
Need help straight away? Contacting your installer is always the quickest solution
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General
- Why does our charging cable look thinner than traditional electrical cables?
- When does the Peblar charger switch from single-phase to three-phase during solar charging?
- Which smart home platforms support Peblar chargers?
- Does Peblar have an app?
- What information can be found on the commissioning label of my Peblar quick start guide?
- How to use the Peblar web interface and change settings
- How to add or remove a RFID tag to your Peblar charger
- How to add the web interface to my phone’s home screen
- How do I update my Peblar charger?
- How do I connect to the web interface of My Peblar through the WiFi hotspot?
- Troubleshooting
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General
- Why does our charging cable look thinner than traditional electrical cables?
- When does the Peblar charger switch from single-phase to three-phase during solar charging?
- My desired backoffice isn't on the dropdown menu
- How to recommission the Peblar charger?
- How to set up dynamic group load balancing for Peblar
- How to commission the Peblar charger
- Troubleshooting
Can’t find what you’re looking for?
If the troubleshooting and FAQs didn’t solve the issue and you can’t reach your installer, our support team will be happy to help.
