Peblar warning and error codes for installers
The Peblar charger can produce warning and error codes to indicate that the charger is experiencing some issue. Warning and error codes may occur at the same time, but they are very different in nature. Error codes always have 4 digits, and charging during an error code is not possible. Warning codes always have 5 digits, and charging during a warning code is possible, but maybe at reduced power rates.
I see an error code
The LED of the Peblar charger will indicate a blinking red light, charging is currently not possible. The error code is visible in the web interface and also communicated to the back office (if the charger is managed). In the case of error codes there are a few things you can do:
- Go to the web interface
- Go to 'System'
- Make sure you are on the latest firmware
- Reboot charger
- If this didn't work, you can also perform a full power-cycle by turning the electricity supply to the charger briefly off and then back on
- If the error still persist, please contact the wholesaler for further assistance.
- If they are unable to assist you, please reach out to our service team
I see a warning code
Warnings will not change the LED color but are displayed in the web interface and communicated to the back office (if the charger is managed). A situation where a warning is triggered does not cause the charger to stop charging but might cause the charger to not operate at its full potential (for example charging at a lower current rate). In the case of warning codes there are a few things you can do:
- Go to the web interface
- Go to “System”
- Make sure you are on the latest firmware
- Reboot charger
- If this didn't work, you can also perform a full power-cycle by turning the electricity supply to the charger briefly off and then back on
- If the warning still persist, please contact the wholesaler for further assistance.
- If they are unable to assist you, please reach out to our service team
Warning code
Warnings will not change the LED colour, but can be displayed in the web-interface and back office. A situation where a warning is triggered does not cause the charger to stop charging but will cause the charger to not operate at its full potential (for example charging at a lower current rate).
