Peblar

Customer Service Agent

Eindhoven, NL

Part-time

Introduction

Do you want to be part of a world-class, young, enthusiastic, and energetic team? Do you want to help us to shape the future of E-mobility while having a flexible side job?
Do you want to be a part-timer who can still make a huge difference? Then join our team as a Customer Service Agent!

We are Peblar by Prodrive Technologies 

We believe in an emission-free world by making the world electric. Our goal is to accelerate the adoption of electric mobility by making the most reliable chargers available for everyone.

What is the challenge?

As a Customer Service Agent within Peblar, you have a mission to deliver the best service to our customers. You will be the first point of contact when our customers face challenges or issues. You should listen well, ask the right questions, always be polite and patience. Depending on the request you should find your way within our back office to provide a spot-on response towards our customer.
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What do we offer?

  • Flexibility – you decide when and where you are working, of course in good consultation.
  • Responsibility – you take full responsibility for your tasks and make sure our customers get the best support
  • Free gym open 24/7
  • iPhone + laptop

 

Profile

  • Fluent/native in Dutch and English is a must.
  • Available min. 16 hours per week.
  • Technical affinity and preferably a study in that direction.

The Peblar mindset

Responsibility

You don’t just go to work, you feel responsible for your project

Manufacturing

You like to think about manufacturability when designing

Flexible

You decide when, where and how much you want to work

Initiative

You don’t sit and wait, you have a hands-on mentality

Our application process

1

Apply

We review your application to determine if we're a good fit

2

Introduction call

We will call you for a quick introduction

3

Video call

If it's a match, we invite you to an introductory video call

4

Interview

We schedule an in-depth interview

5

Offer

We make you an offer

What we offer

  • Perfect environment for people willing to take full responsibility in a project
  • Unlimited growth opportunities and freedom in taking different roles in different projects
  • Young and dynamic culture
  • Personal budget for training courses, classes or studies
  • We are open 24/7 and provide lunch, dinner and a company gym
  • Create your future with your own personal development plan
  • Tools and equipment such as an iPhone, and laptop
  • Salary that grows with your performance
  • Opportunity to become a shareholder and entrepreneur in the company
  • Travel allowance based on the days you are actually at Peblar
  • 33 vacation days
  • Pension plan